FAQ

1. General Questions?

1.1. Who we are?

Piki Templates is a Blogger Templates designer private organization registered under Creative Commons Rights CC 3.0. We’re the only developer in Blogger Platform who provides first-class service and unique designs with powerful tools.

1.2. What is Blogger.com?

● Blogger is an American online content management system (CMS).
● It provides a platform to share knowledge, experiences, news, or tech information.
● Blogger is part of Google Platform.
● It is hosted on Google servers.
● Blogger offers a wide international user base service with 60+ languages.

1.3. Can I use Piki Blogger Templates in WordPress?

● Blogger Templates are written in XHTML language.
● XHTML is not compatible with WordPress.
● If you want to use a Blogger template, you need to shift to the Blogger.com platform.
● Blogger.com offers services, designs, and full customer support.
● The Blogger.com platform is secure and uses Google technology.
● WordPress is not worth it for us, as it is not secure and does not use Google technology.

1.4. Can I get WordPress Template?

Sorry, we can not provide a WordPress template, but if you want to design a WordPress theme for a blogger, then we will convert it for you for the blogger platform. Check the below points by WordPress is not a good platform.

● WordPress is a useless platform.
● It is costly.
● There are no security measurements.
● Hosting is a headache.
● Plugins are a headache.
● Blogger.com is the only solution.
● Our blogger templates provide all necessary WordPress plugin features.

1.5. What is Blogger Template?

A Blogger Template is a design in XML format language built with AJAX, HTML5, and CSS3 code that can be used for creating a blog, website, or app using Blogger.com.
Blogger Templates is a piece of several blogger languages (XHTML, Section Attributes, Widgets much more) where it helps to shows posts, pages, and the layout structure of the website.

● Your website needs a design that is a blogger template complete solution.
● It is a framework that can help to show your content in a better way.
● Displaying your posts and pages becomes easier with blogger themes.
● Enhance your brand with more customisable sections in blogger themes.
● Create a bigger and more powerful brand with helper, professional templates.

1.6. I want to use WordPress Template in Blogger?

If you find a creative design from WordPress templates then kindly share the demo link of the template with us, so that we can design for you on customer demand. For pricing information kindly reach us remember we take 50% advance payment for designing a custom blogger template.

● We will create the same WordPress-like design in Blogger.
● The same functional animations and sections will be added.
● The pricing of the design depends on the size of the WordPress theme.
● SEO and fast-loading optimisation will be enhanced.
● Login and sign-up options are not supported currently in Blogger.

2. License Questions?

2.1. What is License Key?

A License is a unique identification id that is auto-generated by our Gumroad.com (“Our Payment Partner”) to provide valid proof that you’re a premium customer and its non-transferable only one id valid for the original buyer.

● It is a unique identification ID for every user.
● Do not share your license key with anyone.
● On purchasing premium products, you will get a license key.
● Every license key ID is unique.

2.2. Where can I find my License key?

A license key can be easily found in your Gumroad account. It is automatically created by Gumroad.com when you purchase a template from us.

● You can find your license key from the Gumroad account.
● To login into your account, visit the page from here.
● If the template was purchased from another source, then please contact us.
● The license key allows you to verify as a premium member.

2.3. Can I remove Footer Credit in Free Templates?

No, you can’t remove footer credit from our Free Blogger Templates. This Footer credit is under Creative Commons Rights CC 3.0. We can take DMCA action to remove the blog if We found any illegal activity on Free Blogger Templates Distribution and selling online.

● Nobody can allowed to remove our footer credit from their website.
● In premium templates, there are no footer credits. They are clean.
● If you remove the footer credit, your website will automatically redirect to our website.
● You can re-insert the footer credit in a free template if you want to stop redirection.

2.4. What is License in Blogger Templates?

Our All Blogger Templates are under Creative Commons Rights CC 3.0. License by which nobody is allowed to sell and distribute our purchased premium templates without our permission.

● The license key is only used to verify as a premium user.
● It validates that you are a premium subscriber in our community.
● It helps to re-verify for any future support and technical help.
● There is no use of a license key in the template
● There is no need for any activation.

2.5. Difference between Free and Premium Templates License?

There is a bigger difference between free and premium blogger templates that you can check from the points we have listed below. Free templates are very limited not many features are available to use, while in premium templates, you can enjoy unlimited, uninterrupted services such as featured sections, shortcuts, and much more. Go here for the pricing section.

● Free templates are limited and restricted with features.
● In free templates with a note, remove footer credits.
● You can also restrict the use of premium shortcuts in free templates.
● Premium templates provide you with full features and quality.
● Speed enhancement and more SEO in premium templates.
● You will get full backup technical support at any time in a premium theme.

2.6. Can I Resell Template after Purchase?

No, you can not resell our premium template and can’t share it with anybody on groups or social media platforms if we found such activity then we have to take strict action under perjury and penality laws of governments.

● Reselling of the premium and free blogger templates is not allowed.
● We will put copyright DMCA immediately if we find any such website.
● Use our Affiliate program to sell our products legally.
● You can also distribute our free templates without modifying the footer credit.
● Do not touch or edit footer credit in free templates.
● Premium templates are sold only for personal use not for re-selling.

3. Installisation Questions?

3.1. Can you help me to Install Blogger Template?

For Premium Users we provide a free blog setup service, there are no extra charges that you need to pay. You can follow the methods below for installing the template.

● You can visit here to check the installation process of the template.
● There are different professional ways to install the template.
● Check the above link for different theme installation methods.

3.2. I am Premium Customer I need Customization?

Since you are a premium customer, we will be thanks to you for becoming a part of our community. As a premium customer, it's our responsibility if you face any problem or issue in the template. We will resolve it as soon as possible, but the personal customisation for your requirements cannot be fulfilled for free.

● For premium customers, we will provide 24xh support.
● If there is any issue in the template, then we will resolve it.
● Personal customisation for needs and requirements that cannot be fulfilled.
● The price for personal customisation depends on the requirements.

3.3. How to install a Blogger Template?

Well for installing blogger templates you don’t need any NASA case Study for installing a blogger template it’s a bit easy and simple just like copy and paste or upload a file in Social Media Platform like way.
Here you can visit this page for further detailed information and different ways to install a Blogger template easily.

3.4. How to remove Junk Data & Extra Sections from template?

You can remove junk data from the blogger theme by following the theme installation method that we mentioned in this page. It's a very easy and fast process. When we change the blogger templates from different developers, junk data is created, such as multiple different useless widgets and sections that have been added to the sidebar and homepage automatically due to blogger limitations. Removing those widgets and sections manually is very hard.

● Follow this installation process from here.
● Install the blank blogger template.
● Then, reinstall your main template.
● Boom, it's magic that useless widgets will be removed automatically.

3.5. I want to Update my Template File?

Get your website up-to-date with the latest updates that we roll out for our blogger templates. It's very easy to download and update. Before updating the template, make sure that we have rolled out the new version so you can compare it with the previous version. To check the details of the version (e.g. V.1.5.0), go to the blogger Layout, then see the top right corner. Also, we updated the changelog changes on our official website in every post at the bottom.

● Make sure to take a backup of the previous template before updating the theme.
● Updating template method link is available in every post on our official website.
● You can directly visit here to check the procedure for updating the template.
● All the previous changes will be lost while updating the blogger template.
● Check the changelog from our official website to know, but we have updated it.

3.6. Why Blogger Shows an error while uploading the Template file?

This is very common and sometimes many users feel like they are stuck in borewell. Please go here and follow the procedure to install a template easily without any issues.

4. Support Questions?

4.1. Why does my Website Redirects to Piki Templates?

In Free blogger templates, you can’t edit and remove footer credit, we request to if you face redirection of your website then please re-install the template and do not remove our website link from the Copyright Footer Widget section, yes you can add your website link at footer but don’t remove our website link.
If you want to remove the Footer Credit link then please buy our premium version.

4.2. I am Premium User, Can I remove Footer Credit?

Yes, in a premium template there are full of rights in your hands to control and modify your template. You can add your website link at the footer there is no such our official website link in the footer copyright. In Premium Template you can do anything its clean template.

4.3. My ads aren’t Showing on my Blogger Website after Changing Template?

If ads are not displaying either Posts or Page or Homepage then understand why this happened, actually when you change a blogger template google, or any other ads partner that you use take some time to shows ads back again within 24hrs max.
Try to use Incognito mode in your browser whether to see ads works properly or not.
On the other hand, try to contact your ads partner or see the relevant solution on Youtube regarding the ads code placement, we already provide an ads space widgets section in our templates you can use that one place a Responsive ads code.

4.4. Why my recent/featured/breaking widgets aren’t working?

To use the feature post shortcut codes on your blogger template, make sure that you have read the documentation carefully that we have instructed to use of shortcut codes format. Do not make any mistakes while using these shortcut codes. Make sure that you've entered correctly. Read some important points.

● Do not insert any space in the shortcut code.
● Use the exact label that you have provided in the post.
● Make sure that lower and uppercase sizes of labels.
● Take the help documentation to use shortcut codes.
● Do not do your experiments with shortcut codes.

4.5. Why are Blur Images showing on Blogger Website?

If your images are displayed too blurry and not visible properly, then please update your template to the latest version. You can check the procedure on how we can update the template easily from point no. (3.5).

If you experience that your website images are not in full HD high-quality format, then we want to let you know that we have optimised your images with an automatic image optimiser plug-in in the template that helps to load your website faster.

4.6. Why does my website show only 2 posts, Either I Turned on 6 Posts?

When you set a enough (e.g. 6, 8) number of posts but your website shows only 1 or 2 posts. This error is caused by multiple junk codes that have been automatically applied to your blogger posts. There are different types of reasons and mistakes that you have made to make this junk data.

Now, you can clear junk data or fix this issue easily with just a few steps.
1: Go to Blogger > Open Posts.
2: Then Select all the text.
3: Tap on Clear Formatting .
4: Done! Save the post.

Note: Your changes will be lost after applying “Clear Formatting” to your posts. To save your changes use our Notepad Editor Tool, read more about how this tool can help you.

Another Solution is without doing the above steps.
1: Go to Blogger > Open Posts.
2: Then put the cursor below the first paragraph.
3: Then, Tap on Insert Jump Break .
4: Done! Save the post.

Note: This method solves the issue by dividing junk data into 2 parts. We recommend using the first method.

5. Payment Questions?

5.1. I want my Refund for the Template Purchase in Piki Templates Store?

For any type of refund request, you can read here our terms and conditions that we provide for refund policy.

5.2. I am trying to make a payment but it’s failed?

Gumroad is a payment gateway we use a Platform which is very reliable and flexible; hardly some users can face payment declined problems.

Please remember that we support these ATM cards: Master Card, Visa Card, and American Express and the rest of the other ATM cards are not supported. You can choose another payment method on the checkout page, like PayPal, Apple Pay, or Cash Pay (now supported).

● Make sure that you are using an international ATM card.
● Only Visa cards and MasterCards are supported.
● PayPal option is available to make payment.
● Now Apple Pay and cash are available.
● You can use your colleague or relative ATM debit card.

5.3. My Bank Card is not Supported on the Checkout page?

We provide a few payment methods on checkout pages like PayPal, Debit Card, Apple Pay, or Cash Pay (now supported). But if you need any other payment gateway please contact us we will help you to provide a relevant payment method if possible for your country.

5.4. I have no Cards, How to pay?

We’re sorry if you don’t have any cards to pay, either you can use PayPal option on our checkout page. Further need more help please contact us.

5.5. How I can get a Discount on Piki Templates?

Currently, we are running under a limited period of discount on our all products that you can check from our store. Hurry up and purchase a powerful blogger template for your website at an affordable price.

If you need to purchase templates in bulk and order more than two then please reach us we will try to provide more discounts as much as possible.

5.6. I Purchase the Wrong Template By Mistake?

Since all the sales are final, the template file will be delivered to you by the cloud method. Further, we can help you to improve our services if you face any issues with the template.

5.7. How to Generate Affiliate link for Re-selling Piki Templates?

An affiliate program is a great way to generate revenue while sharing our blogger templates on your website, either in groups or on social media. You can simply apply for the affiliate program from here, check other benefits and procedures, and we will accept your affiliate request as soon as possible. Make sure that you have a good source of traffic either from a website, group or a YouTube channel.